About Broad Oak Motor Group

Find out more about the team at Broad Oak Motor Group

With over 40 years’ automotive experience, Broad Oak Motor Group is a family-run business whereby we strive to deliver the most outstanding service to all our customers. The manufacturers we represent are respected globally for building and providing the most innovative and reliable vehicles and we ensure that you receive the finest service and care you expect.

From the busy shopping streets of Canterbury to the muddy lanes of Ashford, Broad Oak Motor Group has a car to suit all regions of Kent including Whitstable, Herne Bay and Thanet. Providing expert advice 7 days a week, Broad Oak Motor Group prides itself on its place in the centre of the Kent community.


If you are not satisfied with any response we have a complaint handling procedure that you can use to resolve matters. If you are still not satisfied following the conclusion of this procedure, the Motor Codes Advisory and Conciliation Service will offer free impartial advice and, when appropriate, an Alternative Dispute Resolution (ADR) service that we are fully committed to in the event that you are not satisfied with the outcome of a dispute.

For further information you can visit their website at adr.motorcodes.co.uk or call their Consumer Advice Line: 020 7344 1651 (option 1); lines are open between 9am and 5pm Monday to Friday excluding bank holidays.

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